Terms & Conditions

1. Acceptance of Terms

By accessing and using the Lunelle Intimates website (lunelleintimates.com) and purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Age Requirement

You must be at least 18 years of age to use this website and purchase our products. By using this website, you confirm that you are at least 18 years old. We reserve the right to refuse service to anyone who does not meet this age requirement.

3. Products and Pricing

We reserve the right to modify or discontinue any product without notice. Prices are subject to change at any time. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products.

All prices are listed in US Dollars (USD). We make every effort to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

4. Orders and Payment

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns and Exchanges

We accept returns within 30 days of delivery for items that are unworn, unwashed, unaltered, and returned with all original tags attached and hygiene liners intact. Due to the intimate nature of our products, items that do not meet these conditions cannot be accepted for return.

Sale items marked as Final Sale are not eligible for return or exchange. For full details, please refer to our Return Policy.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Lunelle Intimates and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Lunelle Intimates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claims arising from these terms shall not exceed the amount you paid for the product in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: